When can I expect my order?
We attempt to process all orders within 1-3 business day, if placed Monday-Friday, and within the next 2-4 business days if order(s) is placed on the weekend. This timeline may be delayed depending on any sales and or amount of inbound orders. No orders are processed on Holidays/Weekends. Orders processed after 2PM EST may not be picked up by shipping service until the following business day. Perfect Game Apparel is not responsible for delays once the package is in the hands of the carrier. Special events (sales and/or promotions) may slow down this timeline.
At checkout, our website lists the expected number of days (i.e. 2 Business Days) in transit for each shipping service based on your inputted shipping address. This estimate does not factor in our processing time. While the days listed are accurate in most cases, they are only estimates and not guarantees. Transit time for international orders varies based on the destination and shipping method selected.
Not happy with your item(s) you purchased? No problem! Prior to mailing out your return, we ask that you write out a brief summary of your issue on the back side of your invoice. This is to ensure we have a full understanding of the reason for your return and what we could improve on. Once we receive your return, you will receive a refund for the cost of the products. Refunds will be issued back to your original form of payment. The average processing time is up to one week from us receiving the item(s).
Any items purchased on from the Sales section of the shop are not eligible for returns or exchanges.
Send All Returns to:
Perfect Game Attn: Apparel
95 Chastain Road NW STE 302 Kennesaw, GA 30144
Please remember – worn and/or used items are not eligible for returns or exchanges.