FAQs
How long does it take for my order to be shipped?
Orders can take anywhere from 1-4 business days to ship. Special events (sales and/or promotions) may slow down this timeline. Orders are not processed on weekends or holidays.
How do I return/exchange something?
Need help or customer service?
Try out our Concierge AI to find answers and start returns and exchanges. To start a return or exchange please use our return portal HERE - we take your feedback seriously to maintain our high standards.
If you find yourself in a pickle email us at help@perfectgame.org, our operating hours are Monday-Friday between 9AM-5PM EST.
If you find yourself in a pickle email us at help@perfectgame.org, our operating hours are Monday-Friday between 9AM-5PM EST.
I recieved a damaged/wrong item
Just like in baseball, errors happen – from time to time we make them too!
To start a return or exchange please use our return portal HERE - we take your feedback seriously to maintain our high standards.
To start a return or exchange please use our return portal HERE - we take your feedback seriously to maintain our high standards.
Do you have a sizing chart?
Yes we do, Please see the following link to our Sizing Chart!